My general research interests include healthcare system integration and innovation, quality and patient experience improvement, and system performance measurement, but am increasingly focussing my research on regional health innovation systems, and entrepreneurship. I have investigated information exchange in care transitions related to the frail elderly and mental health care and measurement of electronic health information systems adoption and primary care outcomes for at risk populations. Current research projects and areas of interest include examination of values-based care models, stakeholder perceptions of technology and information exchange within organizations, technology-enabled performance measurement and management of patient experience, application of smartphones for system performance data collection, and humanistic management.
Currently held grants (either Principal Investigator of Co-Investigator):
Lazaridis Research Institute
Building high growth firms in Canada: Profiles in Courage?
SSHRC Connection Grant
From exception to rule: The role of regional innovation ecosystems in the development of women entrepreneurs
SSRHC Knowledge Synthesis Grant
The importance of trust in the adoption and use of intelligent assistive technology in older adults
Canadian Frailty Network (NCE) Grant
Transforming Primary Health Care for Frail Elderly Canadians
eCampus Ontario Online Learning Consortium
Evaluation of a technology-enabled, gamified electronic medication administration record (eMAR) system for use in the simulated clinical education
SSHRC Insight Development Grant
Mobile Smart Surveys: Does Context Matter When We Share Experience Data with Researchers?”
AGE-WELL NCE Grant
DRiVE: Developing Regional Health Innovation Ecosystems
My research is conducted in the healthcare sector and generally focuses on system performance measurement, measurement of consumer experience and health information technology used for healthcare quality improvement. I occasionally have opportunities for upper level undergraduate and graduate research assistantships—please contact me if you have an interest in these areas.
I am willing to supervise graduate students interested in topics related to system and organizational performance measurement, healthcare system quality improvements or health information technology, regional innovation systems.
Currently I teach in the first and final year of the Business Technology Management Program:
MB105 Business in a Networked Society
MB499 Stratey & Enterprise Architecture
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